Webtools Help Blog

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Webtools Help Blog
Help, tips, and tricks for working with Webtools

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  • Retiring Social Media and Banner elements

    The 'banner' and 'social media' elements in Email+ are being retired on June 28, 2021.  The banner and social media can now be added to the skin in the Skin Designer.

  • Email type no longer supported

    Supported email types in Email+ are 'wizard' and 'ecard'.  All other types have been retired.  The preview or archive is no longer availabe.

  • Email+ tracking for listservs and distribution groups

    An issue has been identified when using Email+ to send to listservs or distribution groups.  When an email is sent the links in the email are replaced by Sparkpost, our new vendor for delivering emails.  This is done to collect tracking information.  Occasionally these links are resulting in an error when a user clicks them.  

  • Sparkpost Suppressions in Email+

    Sparkpost is the vendor that Email+ now uses to deliver emails.  For those of you sending emails and monitoring the results through the Reports tab you will notice a few new terms in the reports.  This post will attempt to explain how Sparkpost suppresses email addresses and what you can do to verify and unsuppress an email address.

  • Email+ Demo [45:19]

    This video demonstrates creating an email in Email+.

  • Group Manager Demo [27:59]

    This video demonstrates creating a group in the Group Manager.

  • Form & Survey Builder Demo [48:57]

    This video demonstrates creating an form in the Form Builder.

  • Skin Designer Demo [29:58]

    This video demonstrates creating an email wizard skin in the Skin Designer.