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  • Community Service Officer (15 positions for Summer 2022), Wisconsin DNR (various locations in Wisconsin; due Jan. 23)

    Dec 21, 2021 11:30 am by Susan HelminkInternshipsJobs

    Position Website with Application Information

     

    Position Summary

    Community Service Officers are primarily responsible for facilitating customer service and public safety via education and outreach efforts within their designated administrative area or state-owned properties such as parks, forests, trails, and other lands managed by the Wisconsin DNR. Specifically, this position will provide recreation management, assistance with resource protection, managing public safety through collaboration with law enforcement entities, law and rule interpretation, preventative enforcement through education, security, and administrative activities within the assigned area. Successful candidatges must be able to start on May 23rd and attend two weeks of consecutive training (there will be no training on Memorial Day weekend and Memorial Day)” 

    50% - Provide education, outreach and excellent customer service to all resource users 
    - Educate customers on the safe and wise use of our natural resources and how to recreate safely
    - Communicate with the public (via contacts, education programs, etc.) to promote awareness and knowledge of natural resources and state properties
    - Educate public regarding natural resources rules; providing information and resources to visitors recreating within assigned area
    - Develop preventative programs and activities to maximize voluntary compliance with rules and regulations using proactive, problem-solving and rule enforcement philosophies

    20% - Assist law enforcement officers (i.e., Conservation Wardens, sheriff departments, police) within assigned area or on DNR managed properties to maintain public safety
    - Identify and report public safety issues, concerns, and illegal activity
    - Resolve visitor issues and address low-level conflicts between users
    - Issue verbal warnings to promote compliance with applicable rules to ensure the safety of visitors
    - Perform off-road recreational vehicle checks and education

    20% - Training & Administrative Duties
    - Complete required trainings and reports (expense, time and fleet, financial and business records, etc.)

    10% - Assist Conservation Wardens in educating users about natural resource laws pertaining to aquatic invasive species and diseases

    Salary Information

    $19.00 per hour

    Job Details

    This is a Limited Term Employment (LTE) position. LTE positions do not automatically lead to permanent state employment or enjoy the same benefits as permanent employees; however, these positions do offer valuable work experience and an opportunity to learn more about career opportunities with the Department of Natural Resources and the State of Wisconsin.  

    LTE employees are limited to working 1039 hours per position within a twelve-month period.

    In order to be considered for this position, you must be a resident of the State of Wisconsin.

    All state employees are required to report their COVID vaccination status, whether vaccinated or not, and must provide supporting documentation if vaccinated. Newly hired employees will be required to submit this information within their first two weeks of employment. At this time, those who are unvaccinated are subject to weekly COVID-19 testing protocols.

    The Department of Natural Resources conducts criminal background checks on final applicants before they can be offered a position.  Please note that a criminal charge or conviction on your record will not necessarily disqualify you from state employment. In compliance with the Wisconsin Fair Employment Act, the DNR does not discriminate on the basis of arrest or conviction record.

    Applicants must be legally authorized to work in the United States at the time of hire.  The DNR does not sponsor work visas, thus, in compliance with federal law, all persons hired will be required to verify eligibility to work in the United States by completing the required     I-9 form upon hire.

    The DNR is an equal opportunity employer that promotes and values diversity. We do not discriminate on the basis of race, ethnicity, religion, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability.

    Qualifications

    Required:
    - Meet minimum requirements for driving a state vehicle
       * Must have a valid operator's license,
       * Must have minimum of two years licensed driving experience, and 
       * Must be eighteen (18) years of age.
    - Pass reference based and fingerprint based background checks
    - Must be able to start on May 23rd and attend two weeks of consecutive training (there will be no training on Memorial Day weekend and Memorial Day)

    Preferred:
    - Interest in Working in Natural Resources/the Outdoors
    - Customer Service Experience
    - Experience communicating with diverse groups, either in personal or professional setting

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