(from Faculty Focus). Supporting Struggling Students Through Collaborative Problem Solving. Every semester faculty are faced with students who struggle with completing assignments, understanding the content, or just find it difficult to participate in class activities and discussions. For many, these struggles are connected to low grades, negative perceptions of the instructor and class, increased absences, and indicative of a general lack of engagement. It is not uncommon for faculty to misinterpret these students as lazy, unmotivated, or just unprepared to do college-level work. Faculty regularly reach out to assist, but some students are put into the university machinery of “student support,” where their worlds become more complex with emails connecting them to support services like tutoring and counseling, or notifying them that they are in danger of failing or not passing a course. Although this outreach is intended to motivate and help, there is a very real cognitive and emotional load that can be demoralizing if not debilitating. This is complicated, if not impossible terrain to navigate for all of us who genuinely want to see students succeed. Greene (2009) developed a framework for collaborative problem solving as a way to organize, support, and deeply engage students in identifying realistic ways to get back on track and succeed within the classroom. This framework has three steps that can be applied across multiple modalities. All three steps are based on the fact that we are not merely disseminating information, but teaching human beings to think through content to build disciplinary skills, insights, and understanding.
