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  • 'UIC Student Account Holds' Guide

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     Directions to View Holds

    1. Log in to your myUIC portal here.
    2. Go to top-right search bar, search for ‘Student Records Menu’ and then select it.
    3. Click on ‘Student Self-Service Menu’ icon.
    4. Click on ‘View Holds’ link (left-side menu).

     

    College of Nursing Holds → Placed and removed only by the College of Nursing 

    College Advising
     
    Hold is removed prior to registration opening and/or up to 5 business days after student has met with their advisor.
     • Hold remaining after 5 business days?
     
       → Contact Maria Gutierrez, Mgutie30@uic.edu or Erika Boyko, eboyko@uic.edu (Include full name and UIN in email)

    Compliance College Specific
     The Office of Academic Programs will not remove this hold for non-compliant students.
     
    Please upload outstanding mandatory compliance requirement(s) to CastleBranch for approval.
     • Compliant and still have a hold 3 business days after CastleBranch approved your mandatory compliance requirement(s)?
     
       → Contact Heather Sadilek, hsadilek@uic.edu (Include full name and UIN in email)

     

    University Holds → Placed and removed only by UIC. The College of Nursing cannot remove University Holds

    Admissions → Contact Information: Undergraduate Admissions and Graduate Admissions 
     
    • How to submit admission credentials is here: Undergraduate Students and Graduate Students.

    University Bursar → Click here for questions frequently asked to the Bursar.
     
     
    Bursar Collections → University Bursar, 312-413-0303 or bursarcollections@uillinois.edu 
     
    Information on collection activity is here.
     
       → Can I enroll in classes if my account is in collections?
     
     
    Bursar Financial → University Bursar, https://paymybill.uillinois.edu/contact
     
    • Log into UI-Pay to view your student account, make a payment, sign up for a Payment Plan, etc.
     
        → Why do I have a campus-based hold on my account?
        → What are my payment options?
         → Why hasn't my financial aid posted to my student account?
     
     
    Bursar Refund → University Bursar, https://paymybill.uillinois.edu/contact
     
    • Hold is for missing Direct Deposit. Enroll for Direct Deposit here.

    Immunization (Not a ‘College Compliance Specific’ hold) → Immunizations, mi@uic.edu 
     
    • For more information on this hold, please go here. 

    Title IX Training → Title IX Coordinators’ Contact Information here.
    • Access the ‘Voices for Change’ course and additional campus-specific resources here.


    Additional Resources
    • UIC Student Account Holds Guide

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