Gretchen Pein is director of student service operations. She earned her bachelor’s in rhetoric and a master’s in education, both from Illinois. She and her husband stay busy with their five kids, four dogs, and various home remodeling projects. Gretchen serves as the PTSA president at Edison Middle School, treasurer and committee chair of Boy Scouts Troop 107, and president of her sorority’s local alumnae chapter. Her philanthropic interests include American Cancer Society and Make-a-Wish Foundation.