WebStore observes designated University holidays in the month of November. As a result, you can expect delays in both customer service and order processing during Fall Break.
Customer Service
WebStore customer service will be unavailable November 26 and 27. During this timeframe, customers will be able to shop, purchase, download, and access order histories. However, customer support emails will not be answered until WebStore reopens on Monday, November 30, 2020
Order Shipping
Likewise, software purchased with a shipping option on November 26 and 27 will not be processed and shipped until November 30, at the earliest.
If you have questions contact webstore@illinois.edu.
