Illinois Featured Content

  • Paper: Firms learn more from ‘knowledge-gap’ failures than mere ‘slip-ups’

    Apr 22, 2024 8:30 am by Phil CicioraInsights
    More organizational learning was associated with design-related product recalls than with process-related recalls, says new research co-written by Gopesh Anand, left, and Ujjal Kumar Mukherjee, both professors of business administration at Illinois.

    Images

    • More organizational learning was associated with design-related product recalls than with process-related recalls, says new research co-written by Gopesh Anand, left, and Ujjal Kumar Mukherjee, both professors of business administration at Illinois.

    More organizational learning was associated with design-related product recalls than with process-related recalls. Researchers also learned that a firm’s accumulated patents and investment in R&D enhanced learning from design-related recalls.