Illinois Featured Content

  • Financial incentives for crowdsourced delivery workers can improve service

    Nov 21, 2019 10:45 am by Phil CicioraResearch
    Yuqian Xu, a professor of business administration at the Gies College of Business at Illinois. Photo by L. B. Stauffer

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    • Yuqian Xu, a professor of business administration at the Gies College of Business at Illinois. Photo by L. B. Stauffer

    Targeted financial incentives can increase the service capacity of crowdsourced delivery workers without incurring additional costs for retailers, according to new research co-written by a Gies Business professor.