Webtools Answer Board

  • Registering Domains for Email+ From Addresses

    Aug 28, 2019 12:15 pmEmail+

    Before any from address domain can be used in Email+ two things need to happen.  A record needs to be added with SocketLabs, our email vendor.  And Web Services needs to add the domain to a database (after its added by the vendor).    

    Steps for adding an Email+ from address domain:

    1. Have a high level IT professional associated with the domain/college/school/unit send an email to consult@illinois.edu
    2. The SUBJECT of the email should be: New Email+ from address domain
    3. Include the email content below
    4. Replace "YOUR_DOMAIN" with your new from address domain
    5. Notify Lance Campbell, lance@illinois.edu when this request has been completed


    Email Content to send to consult@illinois.edu:

    Hello,

    I am an IT Pro. Please send this email to the Email Relays/ Exchange Group. 

    Please add the email domain @YOUR_DOMAIN.illinois.edu to the SocketLabs sub accounts:
    47258
    47257
    47403
    47404

    This domain will be used in Webtools Email+.  I have already reached out to Lance Campbell at the Webtools team. He knows this email is being sent.

    Thank you