Webtools Help Blog

blog navigation

Webtools Help Blog
Help, tips, and tricks for working with Webtools

blog posts

  • Sponsoring a student or external user

    Staff and Faculty can access every service in Webtools.  Sometimes your department might need to give staff access to a student or outside group.  Below we explain how to do this.  It is important to note a couple of key points.

  • How to send to a listserv

    Email+ can be used effectively to send to listservs.  This post lists the rules that must be followed when sending to a listser.

  • Using Security Groups for Assigning Webtools Admins

    Webtools may have security groups from the Group Manager added on the Privileges tab.  People can be added to the group rather than on each Webtool.  This makes transfering Webtools or assigning additional staff members as easy as adding a person to a group.

  • Transferring or Sharing Webtools

    The Transfer Webtools allows you to quickly and easily transfer or share Webtools with other people or groups.

  • Emails going to spam or other folder

    When emails are sent, email clients have rules they apply before the email gets to your inbox.  Sometimes they end up in your 'spam' or 'other' folders instead of your inbox.

  • Retiring Social Media and Banner elements

    The 'banner' and 'social media' elements in Email+ are being retired on June 28, 2021.  The banner and social media can now be added to the skin in the Skin Designer.

  • Email type no longer supported

    Supported email types in Email+ are 'wizard' and 'ecard'.  All other types have been retired.  The preview or archive is no longer availabe.

  • Email+ tracking for listservs and distribution groups

    An issue has been identified when using Email+ to send to listservs or distribution groups.  When an email is sent the links in the email are replaced by Sparkpost, our new vendor for delivering emails.  This is done to collect tracking information.  Occasionally these links are resulting in an error when a user clicks them.