blog postsEmails going to spam or other folder by James WilsonJul 9, 2021 12:15 pm10 ViewsWhen emails are sent, email clients have rules they apply before the email gets to your inbox. Sometimes they end up in your 'spam' or 'other' folders instead of your inbox.Retiring Social Media and Banner elements by James WilsonMay 10, 2021 8:15 am57 ViewsThe 'banner' and 'social media' elements in Email+ are being retired on June 28, 2021. The banner and social media can now be added to the skin in the Skin Designer.Email type no longer supported by James WilsonApr 23, 2021 1:45 pm141 ViewsSupported email types in Email+ are 'wizard' and 'ecard'. All other types have been retired. The preview or archive is no longer availabe.Email+ tracking for listservs and distribution groups by James WilsonMar 11, 2020 8:15 am338 ViewsAn issue has been identified when using Email+ to send to listservs or distribution groups. When an email is sent the links in the email are replaced by Sparkpost, our new vendor for delivering emails. This is done to collect tracking information. Occasionally these links are resulting in an error when a user clicks them. Sparkpost Suppressions in Email+ by James WilsonMar 9, 2020 1:45 pm101 ViewsSparkpost is the vendor that Email+ now uses to deliver emails. For those of you sending emails and monitoring the results through the Reports tab you will notice a few new terms in the reports. This post will attempt to explain how Sparkpost suppresses email addresses and what you can do to verify and unsuppress an email address.Email+ Demo [45:19] by James WilsonJan 30, 2020 12:00 pm786 ViewsThis video demonstrates creating an email in Email+.Group Manager Demo [27:59] by James WilsonJan 30, 2020 12:00 pm287 ViewsThis video demonstrates creating a group in the Group Manager.Form & Survey Builder Demo [48:57] by James WilsonJan 28, 2020 12:00 pm847 ViewsThis video demonstrates creating an form in the Form Builder.