Webtools Help Blog

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Webtools Help Blog
Help, tips, and tricks for working with Webtools

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  • Email+ tracking for listservs and distribution groups

    An issue has been identified when using Email+ to send to listservs or distribution groups.  When an email is sent the links in the email are replaced by Sparkpost, our new vendor for delivering emails.  This is done to collect tracking information.  Occasionally these links are resulting in an error when a user clicks them.  

  • Sparkpost Suppressions in Email+

    Sparkpost is the vendor that Email+ now uses to deliver emails.  For those of you sending emails and monitoring the results through the Reports tab you will notice a few new terms in the reports.  This post will attempt to explain how Sparkpost suppresses email addresses and what you can do to verify and unsuppress an email address.

  • Email+ Demo [45:19]

    This video demonstrates creating an email in Email+.

  • Group Manager Demo [27:59]

    This video demonstrates creating a group in the Group Manager.

  • Form & Survey Builder Demo [48:57]

    This video demonstrates creating an form in the Form Builder.

  • Skin Designer Demo [29:58]

    This video demonstrates creating an email wizard skin in the Skin Designer.

  • Adding a Short URL Domain

    1. Have your local IT support group create a C-Name record called go.abc.illinois.edu that points to the A-record go.illinois.edu (substitute your department name for 'abc').
    2. Contact Web Services once step one is complete is complete.
  • From Address Restrictions in Email+

    Email+ uses a vendor, Sparkpost, for the delivery of emails.  Each 'from address' domain needs to be approved and setup by Tech Services before an email can be sent from that domain.  The following domains will not be approved for 'from addresses' in Email+: