I am an Assistant Dean in the Office of the Dean of Students; our office manages the Student Assistance Center (SAC) and the Emergency Dean Program. The role of the SAC is to be a source of information and support to Illinois students. Part of that is doing what we can to ensure that students have the support they need to function well and pursue their academic goals. We work closely with students who may be struggling for a variety of reasons. The SAC helps students understand university policies and procedures, educates them about and connects them to campus and community resources, and supports students in crisis.