In October 2024, UPS sent an email to all UPS account holders notifying them of a 2% surcharge on invoices paid by credit card. Following this communication, UPS confirmed that the university qualifies for the government exemption and should not be subject to this surcharge.
However, it appears that not all university accounts were added to the exempt list, and some campus units have received the surcharge on recent invoices. If your unit has been charged this surcharge, please contact us at urbanapurchasing@uillinois.edu with your Campus Ship account number so we can resolve the issue promptly. Purchasing and Contract Management will advise on the next steps.
Contact
If you have any questions or need assistance, please feel free to contact the Purchasing and Contract Management Office at urbanapurchasing@uillinois.edu or 217-333-3505.