This page provides information for the Illinois Service Coordinator (IL SC) Trainer Community, facilitated by SC Trainers with EITP staff support, and contains the following sections:
Community Description
The IL SC Trainers Community is for Child and Family Connections (CFC) staff who train and mentor new and experienced service coordinators.
- It aims to help SC trainers develop skills and resources, share tools, and support each other.
- Community Agreements (pdf) - Shared expectations for all members to help create a safe, welcoming space
Community Activities
Activities include :
- Quarterly Meetings: Share resources, ideas, and strategies.
- Networking: Discuss topics, problem-solve, and support each other.
- Training Continuity: Ensure consistent training across the state and advocate for system-wide changes, as needed.
- Resource Development: Co-create training materials and resources.
- Self-Care: Promote and maintain self-care while supporting others.
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Quarterly Meetings
Meetings are held every 3 months. Additional details include:
- Meetings are on the fourth Thursday of January, April, July, and October from 12:00 PM to 1:00 PM Central Time.
- Attendees earn 1 total hour of EI credit (0.5 hour in Assessment and 0.5 hour in Intervention).
- No registration needed; community members receive invitations with the agenda and meeting details beforehand.
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Community Members
This community is targeted to supporting SC Trainers. Please note the following:
- Open to those identified by their CFC office as SC Trainers (e.g., Lead Service Coordinators, Program Managers, Assistant Program Managers, Service Coordination Training Supervisors).
- To join or add a new SC Trainer, please email Maria Kastanis with "Request to Join IL SC Trainer Community" in the subject line.
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Community Communications
The following methods are used to share information with the community:
- A members-only listserv for whole-group communication. Facilitators send information (e.g., agendas, notes, announcements) to entire group using the listserv. Members can request support or share resources via the listserv. See our community listserv document (pdf) to learn more about how the listserv works and listserv etiquette.
- A contact list is available for individual connections once members join.
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Community Resources
The following resources were shared or developed from community discussions and can be adapted by SC Trainers to meet local CFC needs. Please ensure the CFC Procedure Manual and local CFC procedures are adhered to at all times. For access issues, email Sarah Nichols at EITP.
Knowledge & Skills for Service Coordinators (KSSC) Resources for SC Trainers (pdf) - A compilation of resources related to the KSSC (and organized by purpose) to support trainers and mentors as they work with service coordinators.
Key Resources and Materials for New Service Coordinators - Resources to orient new service coordinators to the Illinois EI System
To Do List for New Service Coordinator (adapted from CFC 1 resource): Tasks for new SC hires (e.g., credential packet, fingerprinting, required training).
This folder using Box (cloud-based storage, no login needed) contains the following resources developed by CFCs that EITP has not edited. Visit the Community Resource Downloads folder to get the following:
- Training Timeline and Checklists by Topic (courtesy of Nicole Atterberry at CFC 7): Intended to be used with the SC Blended Online Modules and Workbook Activities. Files titled as a "Training Topics Spreadsheet (CFC 7)" for Excel file and "Training Topics (CFC 7)" for PDF file. For additional context, download the Training Topics Instructions (CFC 7) Word document
- Training Schedule (adapted from CFC 9): Topics, procedures, timelines, and documentation for training activities (Word document).
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Community Resource Sharing
IL SC Trainer Community Members are encouraged to upload SC Trainer Resources to Box (cloud-based storage managed by EITP).
- Box folder should be used to one or multiple resources relevant to discussion topics and community interests.
- Please include a description, usage details, and your contact information for follow-up.
- Submitted resources will be reviewed by facilitators and EITP staff.
- Items uploaded may be added to related IL SC Trainer Community website(s) and/or be adapted, curated, or developed into new resources. If you have concerns about ownership or copyright, please reach out to EITP facilitators or staff.
Community Meeting Notes
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