AITS Job Openings

  • Service Desk Analyst (3 Openings)

    by Angela MidkiffOct 2, 2026 9:45 am

    Deadline: October 11, 2026

    Ready to put your IT and customer service skills to work? We’re looking for a Service Desk Analyst to join our team.

    You’ll provide frontline technical support, troubleshoot issues, manage calls and tickets, monitor systems, and perform batch processing. It’s a great opportunity to build your technical skills, solve real problems, and help people every day.

    If you enjoy solving problems, helping people, and working as part of a team, we encourage you to apply!

    (2) Third shift: Wednesday through Saturday, 9 pm – 7 am
    Second shift: Tuesday through Saturday, 1 pm - 9 pm

    Urbana Campus – 100% Remote

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  • Security and Risk Analyst

    by Angela MidkiffOct 2, 2026 8:30 am

    Coming Soon

    The University of Illinois Administrative Information Technology Services (AITS) unit seeks a Security and Risk Analyst to assess, design, review, and improve information security controls across AITS and the University System Offices.  This position will support enterprise risk reduction by performing third-party security risk assessments, evaluating control design and effectiveness, reviewing and testing controls, and partnering with other technology groups, procurement, compliance, and business stakeholders to strengthen security practices within the System Offices. The position will require practical security knowledge, strong analytical judgement, clear documentation skills, and the ability to translate control expectations into actionable recommendations. 

    Urbana Campus – Hybrid or Remote

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