Webtools Help Blog

blog posts

• Retiring Social Media and Banner elements

  by James WilsonMay 10, 2021 8:15 am76  Views

  The 'banner' and 'social media' elements in Email+ are being retired on June 28, 2021.  The banner and social media can now be added to the skin in the Skin Designer.

• Email type no longer supported

  by James WilsonApr 23, 2021 1:45 pm434  Views

  Supported email types in Email+ are 'wizard' and 'ecard'.  All other types have been retired.  The preview or archive is no longer availabe.

• Email+ tracking for listservs and distribution groups

  by James WilsonMar 11, 2020 8:15 am363  Views

  An issue has been identified when using Email+ to send to listservs or distribution groups.  When an email is sent the links in the email are replaced by Sparkpost, our new vendor for delivering emails.  This is done to collect tracking information.  Occasionally these links are resulting in an error when a user clicks them.  

• Sparkpost Suppressions in Email+

  by James WilsonMar 9, 2020 1:45 pm117  Views

  Sparkpost is the vendor that Email+ now uses to deliver emails.  For those of you sending emails and monitoring the results through the Reports tab you will notice a few new terms in the reports.  This post will attempt to explain how Sparkpost suppresses email addresses and what you can do to verify and unsuppress an email address.

• Email+ Demo [45:19]

  by James WilsonJan 30, 2020 12:00 pm980  Views

  This video demonstrates creating an email in Email+.

• Group Manager Demo [27:59]

  by James WilsonJan 30, 2020 12:00 pm347  Views

  This video demonstrates creating a group in the Group Manager.

• Form & Survey Builder Demo [48:57]

  by James WilsonJan 28, 2020 12:00 pm1,008  Views

  This video demonstrates creating an form in the Form Builder.

• Skin Designer Demo [29:58]

  by James WilsonJan 28, 2020 12:00 pm310  Views

  This video demonstrates creating an email wizard skin in the Skin Designer.