Webtools Help Blog

blog posts

• Email+ tracking for listservs and distribution groups

  by James WilsonMar 11, 2020 8:15 am212  Views

  An issue has been identified when using Email+ to send to listservs or distribution groups.  When an email is sent the links in the email are replaced by Sparkpost, our new vendor for delivering emails.  This is done to collect tracking information.  Occasionally these links are resulting in an error when a user clicks them.  

• Sparkpost Suppressions in Email+

  by James WilsonMar 9, 2020 1:45 pm56  Views

  Sparkpost is the vendor that Email+ now uses to deliver emails.  For those of you sending emails and monitoring the results through the Reports tab you will notice a few new terms in the reports.  This post will attempt to explain how Sparkpost suppresses email addresses and what you can do to verify and unsuppress an email address.

• Email+ Demo [45:19]

  by James WilsonJan 30, 2020 12:00 pm545  Views

  This video demonstrates creating an email in Email+.

• Group Manager Demo [27:59]

  by James WilsonJan 30, 2020 12:00 pm156  Views

  This video demonstrates creating a group in the Group Manager.

• Form & Survey Builder Demo [48:57]

  by James WilsonJan 28, 2020 12:00 pm566  Views

  This video demonstrates creating an form in the Form Builder.

• Skin Designer Demo [29:58]

  by James WilsonJan 28, 2020 12:00 pm156  Views

  This video demonstrates creating an email wizard skin in the Skin Designer.

• Adding a Short URL Domain

  by James WilsonDec 10, 2019 8:30 am57  Views

  1. Have your local IT support group create a C-Name record called go.abc.illinois.edu that points to the A-record go.illinois.edu (substitute your department name for 'abc').
  2. Contact Web Services once step one is complete is complete.

• From Address Restrictions in Email+

  by James WilsonDec 4, 2019 7:00 am50  Views

  Email+ uses a vendor, Sparkpost, for the delivery of emails.  Each 'from address' domain needs to be approved and setup by Tech Services before an email can be sent from that domain.  The following domains will not be approved for 'from addresses' in Email+: