blog posts

• Emails going to spam or other folder

  Jul 9, 2021 12:15 pm10 views

  When emails are sent, email clients have rules they apply before the email gets to your inbox.  Sometimes they end up in your 'spam' or 'other' folders instead of your inbox.

• Retiring Social Media and Banner elements

  May 10, 2021 8:15 am57 views

  The 'banner' and 'social media' elements in Email+ are being retired on June 28, 2021.  The banner and social media can now be added to the skin in the Skin Designer.

• Email type no longer supported

  Apr 23, 2021 1:45 pm141 views

  Supported email types in Email+ are 'wizard' and 'ecard'.  All other types have been retired.  The preview or archive is no longer availabe.

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  Email+ tracking for listservs and distribution groups

  Mar 11, 2020 8:15 am338 views

  An issue has been identified when using Email+ to send to listservs or distribution groups.  When an email is sent the links in the email are replaced by Sparkpost, our new vendor for delivering emails.  This is done to collect tracking information.  Occasionally these links are resulting in an error when a user clicks them.  

• Sparkpost Suppressions in Email+

  Mar 9, 2020 1:45 pm101 views

  Sparkpost is the vendor that Email+ now uses to deliver emails.  For those of you sending emails and monitoring the results through the Reports tab you will notice a few new terms in the reports.  This post will attempt to explain how Sparkpost suppresses email addresses and what you can do to verify and unsuppress an email address.

• Email+ Demo [45:19]

  Jan 30, 2020 12:00 pm789 views

  This video demonstrates creating an email in Email+.

• Group Manager Demo [27:59]

  Jan 30, 2020 12:00 pm288 views

  This video demonstrates creating a group in the Group Manager.

• Form & Survey Builder Demo [48:57]

  Jan 28, 2020 12:00 pm849 views

  This video demonstrates creating an form in the Form Builder.

• Skin Designer Demo [29:58]

  Jan 28, 2020 12:00 pm246 views

  This video demonstrates creating an email wizard skin in the Skin Designer.

• Adding a Short URL Domain

  Dec 10, 2019 8:30 am75 views

  1. Have your local IT support group create a C-Name record called go.abc.illinois.edu that points to the A-record go.illinois.edu (substitute your department name for 'abc').
  2. Contact Web Services once step one is complete is complete.

• From Address Restrictions in Email+

  Dec 4, 2019 7:00 am68 views

  Email+ uses a vendor, Sparkpost, for the delivery of emails.  Each 'from address' domain needs to be approved and setup by Tech Services before an email can be sent from that domain.  The following domains will not be approved for 'from addresses' in Email+:

• "Mailing List Addresses" in Email+

  Nov 1, 2019 10:00 am159 views

  "Mailing list addresses" are sometimes used in Email+ rather than groups from the Group Manager.  Technically these are Active Directory “distribution lists”.  An example of a distribution list might be xyzfull-L@illinois.edu .  Sending to this email address would result in everyone in the department XYZ receiving an email.

   

• Email+ Subscribing and Unsubscribing

  Sep 30, 2019 2:45 pm384 views

  In Email+, you can allow your users to subscribe to (or unsubscribe from) your mailings.

• About the Campus Map

  Sep 10, 2019 10:15 am41 views

• Registering Domains for Email+ From Addresses

  Aug 28, 2019 12:15 pm39 views

  All From Email Address Domains must be registered before they will work.  

• Creating a Wizard Skin

  Aug 5, 2019 3:00 pm162 views

  Learn how to set up a Wizard skin to use in Webtools.

• Using Hidden Fields in a Form or Survey

  Jul 26, 2019 3:15 pm1021 views

  You can now use hidden fields in forms and surveys. Hidden fields allow you to include data elements that can’t be seen by users when a form is submitted.

• Running a Form or Survey Report

  Jul 16, 2019 3:15 pm1493 views

  Learn how to run a report for a form or survey in Webtools.

• Creating and Submitting Blog Posts for Approval

  Jun 13, 2019 1:00 pm77 views

  Learn how to create and submit blog posts for approval by blog moderators.

• Using Conditional Logic in a Form or Survey

  May 20, 2019 2:15 pm498 views

  Use conditional logic to display different fields depending on a user's response to a specific question. This is also known as a "jump to" question.

• Creating a Form or Survey

  May 17, 2019 9:45 am1593 views

  Learn how to quickly set up a form or survey.

• Generating an Email Signature

  May 10, 2019 10:00 am1911 views

  Learn out to generate an email signature in Webtools.

• About Massmail

  Apr 24, 2019 9:30 am1 views

  The Massmail tool provides a convenient web interface to submit and distribute email to large campus audiences.** Any student or faculty or staff member at the University of Illinois at Urbana-Champaign can request to send Massmail. 

• Webtools Calendar Demo

  Mar 29, 2019 1:15 pm482 views

  This Webtools Calendar demo focuses on setting up and managing both Event and Master calendars.

• New Webtool for adding Undergraduate Students, Shared, and External Access

  Jan 24, 2019 3:00 pm661 views

  Go to More/Sponsored in Webtools and add the user.  The user will be added with the same unit and department as the person adding them.  To add them to a different unit please have a staff member from that unit add them.

• Adding photos to your Campus Directory Profile

  Oct 29, 2018 8:30 am551 views

  The Campus Directory now supports three types of image uploads.  Once an image is uploaded into the Campus Directory it can be rotated (if necessary) and cropped to the exact sizes that are required.  Images may be added from phones, iPads, desktop computers, and other devices. 

• Clearing Your Browser's Cache

  Apr 27, 2018 11:15 am2054 views

  Your browser's cache temporarily stores files, scripts, and other web page contents in order to speed up your browsing experience. Cookies store information about sites you visit, such as your site settings. When you experience problems with Webtools, it may help to clear the browser cache and your cookies.

• Profile Export from the Campus Directory

  Feb 28, 2018 8:15 am208 views

  Profiles entered into the Profile Editor for staff and faculty can now be exported for consumption into your dynamic web sites.

• Understanding the Email+ Queue

  Sep 15, 2017 9:15 am909 views

  Sending extremely large numbers of emails is very complicated.  This post will attempt to explain the sending process as well as explain some of the many considerations that have to be made while sending every email. 

• Sending Blog Posts with Email+

  Sep 13, 2017 10:30 am198 views

  It's easy to export blog articles and summaries in order to distribute your content with Email+.

• Email+ Best Practices

  Sep 8, 2017 10:45 am2411 views

  There are some best practices to keep in mind when using Email+, relating to both an email's content and design.

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  Email+ Reports and Terms

  Mar 31, 2017 12:45 pm749 views

  These are the reports and common terms used in Email+.

• Calendar XML FAQs

  Dec 5, 2016 11:15 am554 views

  The ins and outs of using the Calendar XML.

• Send Targeted Emails

  Jul 16, 2015 10:00 am2207 views

  Send personalized emails. Learn how to store and access custom data and start making an impact in the inbox.

• Importing Profiles in the Directory

  Nov 22, 2013 11:15 am523 views