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Help, tips, and tricks for working with Webtools
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  • Forms and Surveys Demo [58:39]

    This video is a full-length demo on Webtools Forms and Surveys

  • Send Targeted Emails

    Send personalized emails. Learn how to store and access custom data and start making an impact in the inbox.

  • Email+ Best Practices

    There are some best practices to keep in mind when using Email+, relating to both an email's content and design.

  • Clearing Your Browser's Cache

    Your browser's cache temporarily stores files, scripts, and other web page contents in order to speed up your browsing experience. Cookies store information about sites you visit, such as your site settings. When you experience problems with Webtools, it may help to clear the browser cache and your cookies.

  • Email+ Demo [56:27]

    View a complete Demo of Email+ by watching the making of a Newsletter.

  • Running a Form or Survey Report

    Learn how to run a report for a form or survey in Webtools.

  • New Updates to Blog Tool and Skin Designer

    A walkthrough all of the new updates to the Blog Tool and Skin Designer, what you can do and how it works.

  • Understanding the Email+ Queue

    Sending extremely large numbers of emails is very complicated.  This post will attempt to explain the sending process as well as explain some of the many considerations that have to be made while sending every email. 

  • Dealing with 'Undelieverable' Replies

    The 'From' email address will receive bounce-back emails. Learn how to avoid this getting out of control.

  • Blog Tool Demo [53:37]

    Learn how to make custom Blogs quickly and easily. Fine-tune with advanced settings in the Skin Designer.

  • Uploading Email Addresses into the Group Manager

    Uploading a list of email addresses in the Group Manager

  • Importing Profiles in the Directory

  • Generating an Email Signature

    Learn out to generate an email signature in Webtools.

  • Group Manager Demo [37:17]

    View a complete Demo of all of the Group Manager features.

  • Email+ Reports and Terms

    These are the reports and common terms used in Email+.

  • Email+: New 2-Column Option Explained [3:52]

    This video shows an overview of some new options when creating a new email in Email+.

  • Add a Carousel Widget to a Webpage [4:51]

    View a complete demo of adding a Blog Carousel widget to a webpage.

  • Creating a Form or Survey

    Learn how to quickly set up a form or survey.

  • Enhancements to Forms and Surveys

    Web Services will be adding multiple enhancements to Forms and Surveys in the coming months. We are providing the list in the hopes that users send us additional enhancements to add to the tools.

  • Adding photos to your Campus Directory Profile

    The Campus Directory now supports three types of image uploads.  Once an image is uploaded into the Campus Directory it can be rotated (if necessary) and cropped to the exact sizes that are required.  Images may be added from phones, iPads, desktop computers, and other devices. 

  • Calendar XML FAQs

    The ins and outs of using the Calendar XML.

  • Students, Shared, and Outside Access

    Please fill out this access request form to grant access to students, shared logins and outside access.  For outside access first ask your local IT department to set up a Net ID for the individual. 

  • Email+ Opt Out [3:38]

    Webtools Opt Out allows users to "opt out" of a particular mailing without removing them from your Email Distribution List.

  • Email+ Demo [1:05:56]

    Craft Emails that work beautifully across all major email clients and devices, monitor your success and more.

  • Webtools training has been postponed

    We sincerely apologize for this inconvenience.  The Skype meeting software wil not functioning properly and we are unable to host today's training.  We have attempted to present the training on several computers but the end result is not usable.  Training will be rescheduled as soon as we can get Skype to work.

    Web Services

  • Webtools Calendar Demo

    This Webtools Calendar demo focuses on setting up and managing both Event and Master calendars.

  • Using Hidden Fields in a Form or Survey

    You can now use hidden fields in forms and surveys. Hidden fields allow you to include data elements that can’t be seen by users when a form is submitted.

  • Using Conditional Logic in a Form or Survey

    Use conditional logic to display different fields depending on a user's response to a specific question. This is also known as a "jump to" question.

  • Sending Blog Posts with Email+

    It's easy to export blog articles and summaries in order to distribute your content with Email+.

  • Profile Export from the Campus Directory

    Profiles entered into the Profile Editor for staff and faculty can now be exported for consumption into your dynamic web sites.

  • Uploading Emails from a Spreadsheet [1:53]

    This short clip shows how to upload a spreadsheet of email addresses to the Group Manager

  • Uploading Emails with Data [5:07]

    This video shows how to upload a spreadsheet of email addresses with data to the Group Manager.

  • Group Manager Demo [24:34]

    View a complete demo of the Group Manager and see some new upload features.

  • "Mailing List Addresses" in Email+

    "Mailing list addresses" are sometimes used in Email+ rather than groups from the Group Manager.  Technically these are Active Directory “distribution lists”.  An example of a distribution list might be xyzfull-L@illinois.edu .  Sending to this email address would result in everyone in the department XYZ receiving an email.

     

  • Creating a Wizard Skin

    Learn how to set up a Wizard skin to use in Webtools.

  • Email+ Subscribing and Unsubscribing

    In Email+, you can allow your users to subscribe to (or unsubscribe from) your mailings.

  • Registering Domains for Email+ From Addresses

    All From Email Address Domains must be registered before they will work.  

  • About the Campus Map

  • Creating and Submitting Blog Posts for Approval

    Learn how to create and submit blog posts for approval by blog moderators.

  • From Address Restrictions in Email+

    Email+ uses a vendor, Sparkpost, for the delivery of emails.  Each 'from address' domain needs to be approved and setup by Tech Services before an email can be sent from that domain.  The following domains will not be approved for 'from addresses' in Email+:

  • Adding a Short URL Domain

    1. Have your local IT support group create a C-Name record called go.abc.illinois.edu that points to the A-record go.illinois.edu (substitute your department name for 'abc').
    2. Contact Web Services once step one is complete is complete.
  • About Massmail

    The Massmail tool provides a convenient web interface to submit and distribute email to large campus audiences.** Any student or faculty or staff member at the University of Illinois at Urbana-Champaign can request to send Massmail.