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  • Email+ tracking for listservs and distribution groups

    An issue has been identified when using Email+ to send to listservs or distribution groups.  When an email is sent the links in the email are replaced by Sparkpost, our new vendor for delivering emails.  This is done to collect tracking information.  Occasionally these links are resulting in an error when a user clicks them.  

  • Sparkpost Suppressions in Email+

    Sparkpost is the vendor that Email+ now uses to deliver emails.  For those of you sending emails and monitoring the results through the Reports tab you will notice a few new terms in the reports.  This post will attempt to explain how Sparkpost suppresses email addresses and what you can do to verify and unsuppress an email address.

  • Email+ Demo [45:19]

    This video demonstrates creating an email in Email+.

  • Group Manager Demo [27:59]

    This video demonstrates creating a group in the Group Manager.

  • Form & Survey Builder Demo [48:57]

    This video demonstrates creating an form in the Form Builder.

  • Skin Designer Demo [29:58]

    This video demonstrates creating an email wizard skin in the Skin Designer.

  • Webtools training has been postponed

    We sincerely apologize for this inconvenience.  The Skype meeting software wil not functioning properly and we are unable to host today's training.  We have attempted to present the training on several computers but the end result is not usable.  Training will be rescheduled as soon as we can get Skype to work.

    Web Services

  • Adding a Short URL Domain

    1. Have your local IT support group create a C-Name record called go.abc.illinois.edu that points to the A-record go.illinois.edu (substitute your department name for 'abc').
    2. Contact Web Services once step one is complete is complete.
  • From Address Restrictions in Email+

    Email+ uses a vendor, Sparkpost, for the delivery of emails.  Each 'from address' domain needs to be approved and setup by Tech Services before an email can be sent from that domain.  The following domains will not be approved for 'from addresses' in Email+:

  • "Mailing List Addresses" in Email+

    "Mailing list addresses" are sometimes used in Email+ rather than groups from the Group Manager.  Technically these are Active Directory “distribution lists”.  An example of a distribution list might be xyzfull-L@illinois.edu .  Sending to this email address would result in everyone in the department XYZ receiving an email.

     

  • Email+ Subscribing and Unsubscribing

    In Email+, you can allow your users to subscribe to (or unsubscribe from) your mailings.

  • About the Campus Map

  • Registering Domains for Email+ From Addresses

    All From Email Address Domains must be registered before they will work.  

  • Creating a Wizard Skin

    Learn how to set up a Wizard skin to use in Webtools.

  • Using Hidden Fields in a Form or Survey

    You can now use hidden fields in forms and surveys. Hidden fields allow you to include data elements that can’t be seen by users when a form is submitted.

  • Running a Form or Survey Report

    Learn how to run a report for a form or survey in Webtools.

  • Creating and Submitting Blog Posts for Approval

    Learn how to create and submit blog posts for approval by blog moderators.

  • Using Conditional Logic in a Form or Survey

    Use conditional logic to display different fields depending on a user's response to a specific question. This is also known as a "jump to" question.

  • Creating a Form or Survey

    Learn how to quickly set up a form or survey.

  • Generating an Email Signature

    Learn out to generate an email signature in Webtools.

  • About Massmail

    The Massmail tool provides a convenient web interface to submit and distribute email to large campus audiences.** Any student or faculty or staff member at the University of Illinois at Urbana-Champaign can request to send Massmail. 

  • Webtools Calendar Demo

    This Webtools Calendar demo focuses on setting up and managing both Event and Master calendars.

  • New Webtool for adding Undergraduate Students, Shared, and External Access

    Go to More/Sponsored in Webtools and add the user.  The user will be added with the same unit and department as the person adding them.  To add them to a different unit please have a staff member from that unit add them.

  • Adding photos to your Campus Directory Profile

    The Campus Directory now supports three types of image uploads.  Once an image is uploaded into the Campus Directory it can be rotated (if necessary) and cropped to the exact sizes that are required.  Images may be added from phones, iPads, desktop computers, and other devices. 

  • Clearing Your Browser's Cache

    Your browser's cache temporarily stores files, scripts, and other web page contents in order to speed up your browsing experience. Cookies store information about sites you visit, such as your site settings. When you experience problems with Webtools, it may help to clear the browser cache and your cookies.

  • Profile Export from the Campus Directory

    Profiles entered into the Profile Editor for staff and faculty can now be exported for consumption into your dynamic web sites.

  • Understanding the Email+ Queue

    Sending extremely large numbers of emails is very complicated.  This post will attempt to explain the sending process as well as explain some of the many considerations that have to be made while sending every email. 

  • Sending Blog Posts with Email+

    It's easy to export blog articles and summaries in order to distribute your content with Email+.

  • Email+ Best Practices

    There are some best practices to keep in mind when using Email+, relating to both an email's content and design.

  • Email+ Reports and Terms

    These are the reports and common terms used in Email+.

  • Calendar XML FAQs

    The ins and outs of using the Calendar XML.

  • Dealing with 'Undelieverable' Replies

    The 'From' email address will receive bounce-back emails. Learn how to avoid this getting out of control.

  • Add a Carousel Widget to a Webpage [4:51]

    View a complete demo of adding a Blog Carousel widget to a webpage.

  • Group Manager Demo [37:17]

    View a complete Demo of all of the Group Manager features.

  • Email+ Demo [56:27]

    View a complete Demo of Email+ by watching the making of a Newsletter.

  • Email+: New 2-Column Option Explained [3:52]

    This video shows an overview of some new options when creating a new email in Email+.

  • Uploading Emails with Data [5:07]

    This video shows how to upload a spreadsheet of email addresses with data to the Group Manager.

  • Uploading Emails from a Spreadsheet [1:53]

    This short clip shows how to upload a spreadsheet of email addresses to the Group Manager

  • Group Manager Demo [24:34]

    View a complete demo of the Group Manager and see some new upload features.

  • Uploading Email Addresses into the Group Manager

    Uploading a list of email addresses in the Group Manager

  • Send Targeted Emails

    Send personalized emails. Learn how to store and access custom data and start making an impact in the inbox.

  • Email+ Opt Out [3:38]

    Webtools Opt Out allows users to "opt out" of a particular mailing without removing them from your Email Distribution List.

  • Email+ Demo [1:05:56]

    Craft Emails that work beautifully across all major email clients and devices, monitor your success and more.

  • Blog Tool Demo [53:37]

    Learn how to make custom Blogs quickly and easily. Fine-tune with advanced settings in the Skin Designer.

  • New Updates to Blog Tool and Skin Designer

    A walkthrough all of the new updates to the Blog Tool and Skin Designer, what you can do and how it works.

  • Importing Profiles in the Directory