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Help, tips, and tricks for working with Webtools
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  • Webtools Calendar Demo

    This Webtools Calendar demo focuses on setting up and managing both Event and Master calendars.

  • Using Security Groups for Assigning Webtools Admins

    Webtools may have security groups from the Group Manager added on the Privileges tab.  People can be added to the group rather than on each Webtool.  This makes transfering Webtools or assigning additional staff members as easy as adding a person to a group.

  • Using Hidden Fields in a Form or Survey

    You can now use hidden fields in forms and surveys. Hidden fields allow you to include data elements that can’t be seen by users when a form is submitted.

  • Using Conditional Logic in a Form or Survey

    Use conditional logic to display different fields depending on a user's response to a specific question. This is also known as a "jump to" question.

  • Understanding the Email+ Queue

    Sending extremely large numbers of emails is very complicated.  This post will attempt to explain the sending process as well as explain some of the many considerations that have to be made while sending every email. 

  • Transferring or Sharing Webtools

    The Transfer Webtools allows you to quickly and easily transfer or share Webtools with other people or groups.

  • Sparkpost Suppressions in Email+

    Sparkpost is the vendor that Email+ now uses to deliver emails.  For those of you sending emails and monitoring the results through the Reports tab you will notice a few new terms in the reports.  This post will attempt to explain how Sparkpost suppresses email addresses and what you can do to verify and unsuppress an email address.

  • Skin Designer Demo [29:58]

    This video demonstrates creating an email wizard skin in the Skin Designer.

  • Send Targeted Emails

    Send personalized emails. Learn how to store and access custom data and start making an impact in the inbox.

  • Sending Blog Posts with Email+

    It's easy to export blog articles and summaries in order to distribute your content with Email+.

  • Running a Form or Survey Report

    Learn how to run a report for a form or survey in Webtools.

  • Retiring Social Media and Banner elements

    The 'banner' and 'social media' elements in Email+ are being retired on June 28, 2021.  The banner and social media can now be added to the skin in the Skin Designer.

  • Registering Domains for Email+ From Addresses

    All From Email Address Domains must be registered before they will work.  

  • Profile Export from the Campus Directory

    Profiles entered into the Profile Editor for staff and faculty can now be exported for consumption into your dynamic web sites.

  • New Webtool for adding Undergraduate Students, Shared, and External Access

    Go to More/Sponsored in Webtools and add the user.  The user will be added with the same unit and department as the person adding them.  To add them to a different unit please have a staff member from that unit add them.

  • "Mailing List Addresses" in Email+

    "Mailing list addresses" are sometimes used in Email+ rather than groups from the Group Manager.  Technically these are Active Directory “distribution lists”.  An example of a distribution list might be xyzfull-L@illinois.edu .  Sending to this email address would result in everyone in the department XYZ receiving an email.

     

  • Importing Profiles in the Directory

  • How to send to a listserv

    Email+ can be used effectively to send to listservs.  This post lists the rules that must be followed when sending to a listser.

  • Group Manager Demo [27:59]

    This video demonstrates creating a group in the Group Manager.

  • Generating an Email Signature

    Learn out to generate an email signature in Webtools.

  • From Address Restrictions in Email+

    Email+ uses a vendor, Sparkpost, for the delivery of emails.  Each 'from address' domain needs to be approved and setup by Tech Services before an email can be sent from that domain.  The following domains will not be approved for 'from addresses' in Email+:

  • Form & Survey Builder Demo [48:57]

    This video demonstrates creating an form in the Form Builder.

  • Email type no longer supported

    Supported email types in Email+ are 'wizard' and 'ecard'.  All other types have been retired.  The preview or archive is no longer availabe.

  • Email+ tracking for listservs and distribution groups

    An issue has been identified when using Email+ to send to listservs or distribution groups.  When an email is sent the links in the email are replaced by Sparkpost, our new vendor for delivering emails.  This is done to collect tracking information.  Occasionally these links are resulting in an error when a user clicks them.  

  • Email+ Subscribing and Unsubscribing

    In Email+, you can allow your users to subscribe to (or unsubscribe from) your mailings.

  • Emails going to spam or other folder

    When emails are sent, email clients have rules they apply before the email gets to your inbox.  Sometimes they end up in your 'spam' or 'other' folders instead of your inbox.

  • Email+ Reports and Terms

    These are the reports and common terms used in Email+.

  • Email+ Demo [45:19]

    This video demonstrates creating an email in Email+.

  • Email+ Best Practices

    There are some best practices to keep in mind when using Email+, relating to both an email's content and design.

  • Creating a Wizard Skin

    Learn how to set up a Wizard skin to use in Webtools.

  • Creating and Submitting Blog Posts for Approval

    Learn how to create and submit blog posts for approval by blog moderators.

  • Creating a Form or Survey

    Learn how to quickly set up a form or survey.

  • Clearing Your Browser's Cache

    Your browser's cache temporarily stores files, scripts, and other web page contents in order to speed up your browsing experience. Cookies store information about sites you visit, such as your site settings. When you experience problems with Webtools, it may help to clear the browser cache and your cookies.

  • Calendar XML FAQs

    The ins and outs of using the Calendar XML.

  • Adding photos to your Campus Directory Profile

    The Campus Directory now supports three types of image uploads.  Once an image is uploaded into the Campus Directory it can be rotated (if necessary) and cropped to the exact sizes that are required.  Images may be added from phones, iPads, desktop computers, and other devices. 

  • Adding a Short URL Domain

    1. Have your local IT support group create a C-Name record called go.abc.illinois.edu that points to the A-record go.illinois.edu (substitute your department name for 'abc').
    2. Contact Web Services once step one is complete is complete.
  • About the Campus Map

  • About Massmail

    The Massmail tool provides a convenient web interface to submit and distribute email to large campus audiences.** Any student or faculty or staff member at the University of Illinois at Urbana-Champaign can request to send Massmail.