blog posts

• Emails going to spam or other folder

  Jul 9, 2021 12:15 pm11 views

  When emails are sent, email clients have rules they apply before the email gets to your inbox.  Sometimes they end up in your 'spam' or 'other' folders instead of your inbox.

• Retiring Social Media and Banner elements

  May 10, 2021 8:15 am57 views

  The 'banner' and 'social media' elements in Email+ are being retired on June 28, 2021.  The banner and social media can now be added to the skin in the Skin Designer.

• Email type no longer supported

  Apr 23, 2021 1:45 pm151 views

  Supported email types in Email+ are 'wizard' and 'ecard'.  All other types have been retired.  The preview or archive is no longer availabe.

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  Email+ tracking for listservs and distribution groups

  Mar 11, 2020 8:15 am338 views

  An issue has been identified when using Email+ to send to listservs or distribution groups.  When an email is sent the links in the email are replaced by Sparkpost, our new vendor for delivering emails.  This is done to collect tracking information.  Occasionally these links are resulting in an error when a user clicks them.  

• Sparkpost Suppressions in Email+

  Mar 9, 2020 1:45 pm101 views

  Sparkpost is the vendor that Email+ now uses to deliver emails.  For those of you sending emails and monitoring the results through the Reports tab you will notice a few new terms in the reports.  This post will attempt to explain how Sparkpost suppresses email addresses and what you can do to verify and unsuppress an email address.

• Email+ Demo [45:19]

  Jan 30, 2020 12:00 pm797 views

  This video demonstrates creating an email in Email+.

• From Address Restrictions in Email+

  Dec 4, 2019 7:00 am68 views

  Email+ uses a vendor, Sparkpost, for the delivery of emails.  Each 'from address' domain needs to be approved and setup by Tech Services before an email can be sent from that domain.  The following domains will not be approved for 'from addresses' in Email+:

• "Mailing List Addresses" in Email+

  Nov 1, 2019 10:00 am159 views

  "Mailing list addresses" are sometimes used in Email+ rather than groups from the Group Manager.  Technically these are Active Directory “distribution lists”.  An example of a distribution list might be xyzfull-L@illinois.edu .  Sending to this email address would result in everyone in the department XYZ receiving an email.

   

• Email+ Subscribing and Unsubscribing

  Sep 30, 2019 2:45 pm387 views

  In Email+, you can allow your users to subscribe to (or unsubscribe from) your mailings.

• Registering Domains for Email+ From Addresses

  Aug 28, 2019 12:15 pm40 views

  All From Email Address Domains must be registered before they will work.  

• Understanding the Email+ Queue

  Sep 15, 2017 9:15 am909 views

  Sending extremely large numbers of emails is very complicated.  This post will attempt to explain the sending process as well as explain some of the many considerations that have to be made while sending every email. 

• Sending Blog Posts with Email+

  Sep 13, 2017 10:30 am199 views

  It's easy to export blog articles and summaries in order to distribute your content with Email+.

• Email+ Best Practices

  Sep 8, 2017 10:45 am2419 views

  There are some best practices to keep in mind when using Email+, relating to both an email's content and design.

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  Email+ Reports and Terms

  Mar 31, 2017 12:45 pm749 views

  These are the reports and common terms used in Email+.

• Send Targeted Emails

  Jul 16, 2015 10:00 am2212 views

  Send personalized emails. Learn how to store and access custom data and start making an impact in the inbox.