blog posts

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  Dealing with 'Undelieverable' Replies

  Oct 12, 2016 12:45 pm759 views

  The 'From' email address will receive bounce-back emails. Learn how to avoid this getting out of control.

• Email+ Best Practices

  Sep 8, 2017 10:45 am2101 views

  There are some best practices to keep in mind when using Email+, relating to both an email's content and design.

• Email+ Demo [1:05:56]

  Feb 16, 2015 11:00 am263 views

  Craft Emails that work beautifully across all major email clients and devices, monitor your success and more.

• Email+ Demo [45:19]

  Jan 30, 2020 12:00 pm430 views

  This video demonstrates creating an email in Email+.

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  Email+ Demo [56:27]

  Dec 3, 2015 10:00 am1775 views

  View a complete Demo of Email+ by watching the making of a Newsletter.

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  Email+: New 2-Column Option Explained [3:52]

  Nov 28, 2015 11:15 am458 views

  This video shows an overview of some new options when creating a new email in Email+.

• Email+ Opt Out [3:38]

  Apr 17, 2015 9:15 am263 views

  Webtools Opt Out allows users to "opt out" of a particular mailing without removing them from your Email Distribution List.

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  Email+ Reports and Terms

  Mar 31, 2017 12:45 pm591 views

  These are the reports and common terms used in Email+.

• Email+ Subscribing and Unsubscribing

  Sep 30, 2019 2:45 pm191 views

  In Email+, you can allow your users to subscribe to (or unsubscribe from) your mailings.

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  Email+ tracking for listservs and distribution groups

  Mar 11, 2020 8:15 am147 views

  An issue has been identified when using Email+ to send to listservs or distribution groups.  When an email is sent the links in the email are replaced by Sparkpost, our new vendor for delivering emails.  This is done to collect tracking information.  Occasionally these links are resulting in an error when a user clicks them.  

• From Address Restrictions in Email+

  Dec 4, 2019 7:00 am46 views

  Email+ uses a vendor, Sparkpost, for the delivery of emails.  Each 'from address' domain needs to be approved and setup by Tech Services before an email can be sent from that domain.  The following domains will not be approved for 'from addresses' in Email+:

• "Mailing List Addresses" in Email+

  Nov 1, 2019 10:00 am120 views

  "Mailing list addresses" are sometimes used in Email+ rather than groups from the Group Manager.  Technically these are Active Directory “distribution lists”.  An example of a distribution list might be xyzfull-L@illinois.edu .  Sending to this email address would result in everyone in the department XYZ receiving an email.

   

• Registering Domains for Email+ From Addresses

  Aug 28, 2019 12:15 pm31 views

  All From Email Address Domains must be registered before they will work.  

• Sending Blog Posts with Email+

  Sep 13, 2017 10:30 am184 views

  It's easy to export blog articles and summaries in order to distribute your content with Email+.

• Send Targeted Emails

  Jul 16, 2015 10:00 am2061 views

  Send personalized emails. Learn how to store and access custom data and start making an impact in the inbox.

• Sparkpost Suppressions in Email+

  Mar 9, 2020 1:45 pm40 views

  Sparkpost is the vendor that Email+ now uses to deliver emails.  For those of you sending emails and monitoring the results through the Reports tab you will notice a few new terms in the reports.  This post will attempt to explain how Sparkpost suppresses email addresses and what you can do to verify and unsuppress an email address.

• Understanding the Email+ Queue

  Sep 15, 2017 9:15 am886 views

  Sending extremely large numbers of emails is very complicated.  This post will attempt to explain the sending process as well as explain some of the many considerations that have to be made while sending every email. 

• Uploading Email Addresses into the Group Manager

  Jul 16, 2015 10:00 am702 views

  Uploading a list of email addresses in the Group Manager

• Using Hidden Fields in a Form or Survey

  Jul 26, 2019 3:15 pm543 views

  You can now use hidden fields in forms and surveys. Hidden fields allow you to include data elements that can’t be seen by users when a form is submitted.