Web Services

blog posts

• Email+ Best Practices

  Sep 13, 2022 12:45 pm

  This article provides suggestions for sending successful, professional, and on-brand emails with Email+

• Email+: Create Custom Images for Your Emails [10:45]

  Apr 12, 2022 12:30 pm

  This video demonstrates how to make a custom image to send in your Webtools Emails using Canva

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  Email+: Customize an Email with a Banner/Image [5:00]

  Apr 6, 2022 3:30 pm

  This video outlines the steps for customizing an email with a heading and/or image and a campus-branded skin.

• Email+: Demo [45:19]

  Apr 18, 2022 12:00 pm

  This video demonstrates creating an email in Email+.

• Email+: Mailmerge & Salutations [7:21]

  Apr 12, 2022 1:30 pm

  This is a tutorial explaining the steps to greating an email using Mailmerge elements.

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  Email+ Reports and Terms

  Mar 31, 2017 12:45 pm

  These are the reports and common terms used in Email+.

• Emails going to spam or other folder

  Jul 9, 2021 12:15 pm

  When emails are sent, email clients have rules they apply before the email gets to your inbox.  Sometimes they end up in your 'spam' or 'other' folders instead of your inbox.

• Email+ Subscribing and Unsubscribing

  Sep 30, 2019 2:45 pm

  In Email+, you can allow your users to subscribe to (or unsubscribe from) your mailings.

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  Email+ tracking for listservs and distribution groups

  Mar 11, 2020 8:15 am

  An issue has been identified when using Email+ to send to listservs or distribution groups.  When an email is sent the links in the email are replaced by Sparkpost, our new vendor for delivering emails.  This is done to collect tracking information.  Occasionally these links are resulting in an error when a user clicks them.  

• Email type no longer supported

  Apr 23, 2021 1:45 pm

  Supported email types in Email+ are 'wizard' and 'ecard'.  All other types have been retired.  The preview or archive is no longer availabe.

• From Address Restrictions in Email+

  Dec 4, 2019 7:00 am

  Email+ uses a vendor, Sparkpost, for the delivery of emails.  Each 'from address' domain needs to be approved and setup by Tech Services before an email can be sent from that domain.  The following domains will not be approved for 'from addresses' in Email+:

• How to send to a listserv

  Sep 3, 2021 3:15 pm

  Email+ can be used effectively to send to listservs.  This post lists the rules that must be followed when sending to a listser.

• "Mailing List Addresses" in Email+

  Nov 1, 2019 10:00 am

  "Mailing list addresses" are sometimes used in Email+ rather than groups from the Group Manager.  Technically these are Active Directory “distribution lists”.  An example of a distribution list might be xyzfull-L@illinois.edu .  Sending to this email address would result in everyone in the department XYZ receiving an email.

   

• Registering Domains for Email+ From Addresses

  Aug 28, 2019 12:15 pm

  All From Email Address Domains must be registered before they will work.  

• Retiring Social Media and Banner elements

  May 10, 2021 8:15 am

  The 'banner' and 'social media' elements in Email+ are being retired on June 28, 2021.  The banner and social media can now be added to the skin in the Skin Designer.

• Sending Blog Posts with Email+

  Sep 13, 2017 10:30 am

  It's easy to export blog articles and summaries in order to distribute your content with Email+.

• Send Targeted Emails

  Jul 16, 2015 10:00 am

  Send personalized emails. Learn how to store and access custom data and start making an impact in the inbox.

• Sparkpost Suppressions in Email+

  Mar 9, 2020 1:45 pm

  Sparkpost is the vendor that Email+ now uses to deliver emails.  For those of you sending emails and monitoring the results through the Reports tab you will notice a few new terms in the reports.  This post will attempt to explain how Sparkpost suppresses email addresses and what you can do to verify and unsuppress an email address.